Terms & Conditions

All purchases and payments are final.  Payment through checkout is secured via Paypal or bank debit.  COMMAND holds no responsibility for actions made to and from third-party websites, including Paypal.

Money-Back Guarantee

We offer a 7-day money back guarantee on all our products.  If you are not completely satisfied, please contact us within 7 days of receipt of your products as per our refund policy.

Refund Policy

If you are not satisfied with your products, please contact us within 7 days of receipt of your order to arrange a refund.  All items must be returned unused, in their original packaging within 14 days of receipt and shipped at the buyer’s expense.  Refunds are not available if you simply change your mind.

Postage and Delivery

All in-stock items will be shipped within 3 business days of purchase. 
You will be kept informed of your order progress.  Postage times vary depending on where you live.  If you have selected Express Post as an option, you will be able to track your order once it has been shipped.  Express post does not guarantee expedited processing times.  Please get in touch prior to placing your order if you require a faster processing time.

Liability

We are not liable for any loss incurred in relation to your use of this website.  Your use of this site is at your own risk.  To the extent permitted by law, we exclude all liability for any loss or damage (including without limitation indirect, special, punitive or consequential loss or damage) arising from the use or reliance on this website, whether or not caused by a negligent act or omission.

Privacy

At CHEMMAND we respect your privacy.  You can view our full Privacy Policy here. We only use your personal information to process orders.  We do not send you any unsolicited mail.  All information is kept confidential.  We do not pass on your information to any third party.  The checkout is SSL secure so you can have confidence in purchasing from us.  If you have any questions or would like to contact us, please email via the contact form.

Copyright

All images, illustrations, designs, photographs and written materials that appear on this site are intellectual property of or are licensed via a third party to CHEMMAND.  Contents as they appear are copyright and/or trademarked to CHEMMAND and/or third party interest.  You may not reproduce or modify contents as they appear on this site.  ALL LOGO AND PRODUCT DESIGNS, CONCEPTS, INTELLECTUAL PROPERTY ARE © COPYRIGHT PROTECTED CHEMMAND 2021.